Last updated: October 19, 2026
Information we collect
When you contact us, place an order request, subscribe to our newsletter or submit a referral, we collect the information you provide — such as your name, phone number, email address, shipping address and the details of your request.
We also collect limited technical information (such as browser type and pages visited) to keep our website secure and working properly.
How we use your information
- To process orders, verify insurance coverage and deliver equipment.
- To respond to your questions and provide customer support.
- To send newsletters and offers you have subscribed to (you can unsubscribe at any time).
- To comply with Medicare, state and insurance requirements.
Health information
Protected health information is handled in accordance with applicable law, including HIPAA. Please do not submit sensitive medical information through our website forms — our team will collect clinical documentation through secure channels.
Sharing
We do not sell your personal information. We share information only with insurers, healthcare providers, carriers and service providers as needed to fulfil your order, or when required by law.
Security
We use administrative, technical and physical safeguards to protect your information.
Contact
Questions about this policy? Contact Oxford Medical Supply Inc., 90 S Kyrene Rd Ste 1, Chandler, AZ 85226 — info@oxfordmedicalsupply.com · (480) 351-1223.