Free over $49
Free standard shipping on qualifying orders.
Same-day
Dispatch on orders placed before 2 PM ET.
Next-day
Most customers receive their order next day.
Processing times
Orders placed before 2 PM ET on business days ship the same day. Orders placed after 2 PM ET, on weekends or on holidays ship the next business day.
Delivery
With our network of 3 distribution centers, most customers receive next-day delivery. Delivery times for remote areas may be longer. You’ll receive tracking details once your order ships.
Shipping costs
- Free standard shipping on orders of $49 or more.
- Medical alert devices ship free, with free activation.
- Large durable medical equipment (such as hospital beds and patient lifts) may be delivered and set up by our team — we’ll confirm details when you order.
Hospital discharge deliveries
For hospital discharge cases, we typically schedule delivery either the day before or the morning of the discharge. Orders must be submitted by 1:00 PM the day prior to discharge to guarantee on-time delivery.
Damaged or missing items
If your order arrives damaged or incomplete, contact us within 48 hours at (480) 351-1223 or info@oxfordmedicalsupply.com and we’ll make it right.